Terms & Conditions

1. Company

Keus is a SAS with a social capital of 10000 euros registered under the sole number 884 611 336, whose head office is located at 36, boulevard de l’Industrie 49000 Angers FRANCE (hereinafter “Keus”) : contact@keus-store.com. The site keus-store.com allows the Customer to order online bags of different brands (hereinafter “the (or) Product (s)”) according to these terms and conditions.

2. Overview

Those general conditions of sale are intended to define the rights and obligations of Keus and the Customer for the products presented by Keus on its website www.keus-store.com (hereinafter “the Site”). They apply exclusively between Keus and any consumer, natural person visiting or making a purchase via said Site. Any order placed with Keus on the www.keus-store.com website therefore implies the unconditional acceptance by the Customer of these conditions. These general conditions of sale are permanently accessible at the following address : http://s680829346.onlinehome.fr/en/terms-conditions in a computer format allowing their printing, so that what the Customer may proceed with their reproduction or backup.

3. Modification of terms and conditions

Keus can modify these General Terms and Conditions of Sale at any time and without notice by Keus, the applicable conditions being those in effect at the date of the order by the Customer.

4. Others modifications

4.1 – Modifications of the Site
Keus may add, modify or delete any part of the Site, including, without limitation, any content (as defined below) at any time without notice.

4.2 – Personal information / privacy
Customers are committed to providing accurate, complete and up-to-date information. This information is required for the purchase of products and memberships. Keus can block sales to customers who provide false, inaccurate or incomplete data. The Customer acknowledges that Keus uses a third-party payment processing service to process orders and debits on their credit card. The Keus Privacy Policy is described below in “Personal Data” and explains how personally identifiable customer information is collected, used and disclosed. Customer acknowledges that Keus may use its personal information in accordance with the terms of the Privacy Policy.

5. Products and compliance

5.1 – The products offered for sale are presented on the Keus website and accompanied by a description.

5.2 – The Products offered by Keus comply with the applicable standards in France and the European Union. The elements such as photographs, texts, graphics as well as all information and features illustrating and / or accompanying the Products are not contractual, which the Customer acknowledges.

5.3 – Accordingly, Keus shall not incur any liability for any error or omission of any of these elements or in the event of modification of said elements by the suppliers and / or editors.

6. Customer’s obligations

6.1 – The Customer declares to be at least eighteen (18) years old and to have the legal capacity or to hold a parental authorization allowing him to place an order on the Site.

6.2 – The Customer undertakes to communicate to Keus the real and necessary information needed to perform the service that is the subject of these conditions as requested online and according to his situation, including his surname, first name, address, telephone and valid e-mail.

6.3 – The Customer is responsible for the consequences arising from information transmitted false or inaccurate or whose recovery is illegal.

7. Order

7.1 – The Customer guarantees that he is fully entitled to use the payment card for the payment of his order and that these means of payment give access to sufficient funds to cover all the costs resulting from the use of the services of keus-store.com.

7.2 – Any order will be validated only after acceptance of the payment.

7.3 – Failure by a person to meet the obligations under these General Terms and Conditions of Sale, and in particular any incident of payment of the price of an order, may result in the suspension of access to the service of keus-store.com, even the termination of his account depending on the degree of seriousness of the acts in question, without prejudice to any damages that could be solicited by Keus. As a result, keus-store.com reserves the right to refuse any order from a person with whom such a dispute exists.

7.4 – Keus can accept orders within the limits of available stocks. He informs the Customer of the availability of Products sold on the Site at the time of confirmation of the order.

7.5 – Once the order has been placed, Keus sends the Customer an e-mail confirming it. He informs him of the sending of the Products.

7.6 – If, despite the vigilance of Keus, the Products are unavailable, Keus will inform the Customer by e-mail as soon as possible. In case of unavailability of the product or service, the Customer then has the option : – Either to be delivered a product or service of quality and equivalent price, within the limits of available stocks; – To be refunded the price of the product or service ordered within 30 days of his request. The Customer may then cancel the order and be reimbursed, if necessary, the sums already paid. The definitive or temporary unavailability can not in any way engage the responsibility of Keus, any more than it can not open any right to compensation or damages in favor of the Customer.

8. Price

8.1 – The prices displayed on the Site are indicated in euros all taxes included (French VAT and other possibly applicable taxes), excluding shipping costs, contribution to order processing fees and packaging costs.

8.2 – Shipping costs, participation in order processing fees and packaging costs will be indicated in the Customer’s basket, before final confirmation of the order.

8.3 – Prices can be modified at any time, without notice and especially in case of change of tax or economic data. Items will be billed based on the rates in effect at the time of registration of the order.

9. Delivery

9.1 – Keus delivers its products all over the world.

9.2 – The products are shipped with the delivery note, to the delivery address indicated by the Customer when ordering. Delivery can not be made to hotels or postboxes.

9.3 – Delivery times indicated on the site are indicative times, corresponding to the average time of processing and delivery. In order to meet these deadlines, the Customer must ensure that he has provided accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access code , names and / or intercom numbers, etc.).

9.4 – Items are delivered within 1 to 15 working days from the order throughout Europe. This time is given as an indication and may vary depending on the availability of items. Exceeding this period may in no case be held against Keus, nor give rise to a termination of the contract or any compensation for damages. Beyond a period of one month from the date of the order, Keus will proceed to the refund by check or bank transfer of the undelivered goods.

9.5 – Keus undertakes to inform the Customer of the progress of the processing of his order. Without prejudice to the time available to the Customer under the right of withdrawal defined in Article 11 below, it is the Customer’s responsibility to check the shipments on arrival and make any reservations and claims that appear justified, or even refuse the package if it is likely to have been opened or if it shows obvious signs of deterioration. These reservations and complaints must be sent to the carrier by registered letter with acknowledgment of receipt within three working days of delivery of the products, a copy will be sent immediately to Keus.

9.6 – The packages are delivered by La Poste, Colissimo, Bpost, DHL or by express carrier to the address indicated during the order. As such, Keus can not guarantee a precise time of delivery. The transfer of risk takes place at the moment of delivery of the goods.

9.7 – Keus can not be held responsible in case of contractual non-performance resulting from a case of force majeure including, and without limitation, in case of war, riot, insurrection, interruption of transport, problem import, strike, scarcity, fire, earthquake, storm, flood.

9.8 – Delivery is free in France and in its neighboring countries: Germany, Netherlands, Belgium, Luxembourg, Switzerland, United Kingdom, Spain and Italy. Delivery is chargeable for all orders made below 190 € including tax to the following countries: Ireland, Denmark, Portugal, Norway, Finland, Sweden, Latvia, Lithuania, Estonia, Ukraine, Poland, Austria, Czech Republic, Slovenia, Croatia , Serbia, Albania, Greece, Romania, Bulgaria, Montenegro, Hungary. Delivery costs are estimated at € 15.90 including VAT for a weight of less than 5 kg. Delivery is chargeable for all orders made to other countries in the world. The delivery costs are estimated at € 35.00 including VAT for a weight of less than 5 kg. Returns are free for all orders that have been shipped to France. For all other orders, the delivery costs concerning the return are borne by the customer. See our delivery and return conditions.

10. Payment

10.1 – The full payment must be made when ordering. At no time the sums paid can not be considered as a deposit or installments. The Customer pays his order by credit card (Visa, Eurocard / Mastercard) in accordance with the provisions of this article.

10.2 – For any transaction, the Customer will indicate the number on the front of his card, the expiry date of his card and the cryptogram on the back of his card (last three digits).

10.3 – The communication by the Customer of his credit card number is the authorization for Keus to debit his account for the amount of his order.

10.4 – No sending against refund will be accepted, whatever the reason.

10.5 – Keus retains ownership of the item until full payment by the Customer. Purchases are made securely. For payments by credit card (credit card, blue card visa and e-credit card), Stripe is responsible for securing payments. All information that Customers communicate to Keus is strictly protected and ensures the conformity and security of each transaction.

11. Retract right

11.1 – With regard to the goods marketed on the keus-store.com Website, Customers have the right to withdraw and return their product(s) and / or service(s) for thirty (30) days from the date of sale.

11.2 – The Customer may, within thirty days after the delivery of his order, and concerning products subject to the right of withdrawal, return his Product to Keus.

11.3 – Prior to any return of a product, the Customer must indicate his intention by sending an email to the following address : contact@keus-store.com.

11.4 – The refund of the Customer will be made by any means of payment within thirty days from receipt by Keus of the request for exercise of the right of withdrawal by the Customer, provided that the product or service has been returned to Keus, in a perfectly new state. Products returned damaged, incomplete, soiled, washed or without the original packaging and label will not be returned, exchanged or refunded. Beyond the period of 30 days from receipt, the goods will not be returned, exchanged or refunded. During the sales period or Black Friday, the products are neither exchanged nor refunded.

11.5 – The return of all products or services ordered will result in a refund equal to the total amount paid by the Customer, ie the purchase price of the product(s) or service(s) purchased excluding any delivery charges. The return of a command is indicated as a negative operation.

11.6 – The return or exchange is at the Customer’s responsability.

12. Responsabilities

12.1 – Keus has, for all stages of access to the site, the process of ordering the shipment of the package or subsequent services, that obligation of means.

12.2 – The responsibility of Keus can not be held liable for any inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses, or any event qualified as force majeure, in accordance with the law and the case law.

12.3 – Keus shall not be liable for any special, direct, indirect, incidental, or any other damages whatsoever, including, but not limited to, property damage, loss of value of the products or loss of use of the products, whether based on an express or implied breach of warranty warranty or condition, breach of contract, by law or otherwise (including, but not limited to, negligence or strict liability), even though Keus was informed of the possibility of such damages.

13. Intellectual property

13.1 – Under no circumstances is the Customer allowed to download or modify all or part of the Site and in particular its content (products listed, descriptions, images, videos …).

13.2 – This Site or any part of this Site may not be reproduced, copied, sold or exploited for commercial purposes without the express written permission of Keus.

13.3 – In general, all copyrights, trademarks and other distinctive signs and proprietary or intellectual property rights appearing on the Site, shall remain the full and entire property of Keus.

13.4 – The Customer is therefore bound to respect the intellectual property rights and may not use the brands appearing on the Site and the Products if any, or file trademark that would prejudice the owner of the rights, unless contractual provision to the contrary. The same is true for any other intellectual property right.

14. Personal datas

14.1 – Keus undertakes to use the confidential information of the Clients only in the context of the exploitation of its Site.

14.2 – Keus undertakes to respect the confidentiality of the personal data communicated by the Clients on the Website and to treat them in compliance with the Data Protection Act.

14.3 – Keus informs the Customer that its data will be used by its internal departments and / or those of its subsidiaries:
– To inform your client of upcoming sales and events, by sending invitation emails,
– For the processing of the Customer’s order,
– To reinforce and personalize the communication especially by sending newsletters, special offers (and especially contests, games, etc …)
– For the smooth running of the order, the personal data collected will be subject to computer processing, the Customer acknowledges having knowledge. As such, the information concerning it can be communicated to technical service providers of Keus.

14.4 – Keus may apply technical means to obtain non-personal information about Internet users and to improve the functionality of the site, for example by plotting the number of visitors on certain pages.

14.5 – Moreover, Keus reminds that if the Customer had to change his mind and no longer wanted to receive only certain categories of emails, he could at any time make it known by sending an email to: contact@keus-store.com.

14.6 – In addition, the Customer may at any time exercise his right of access to the file, his right to object and his right to rectification or deletion for information concerning him by sending his request (indicating e-mail address, surname, first name, postal address):
– By email at contact@keus-store.com.
– By visiting the website keus-store.com, in the section my account by selecting the desired section.
– Or by mail to the following address : Keus SAS, 36 boulevard de l’Industrie 49000 Angers FRANCE.

15. Passwords and uses

15.1 – Passwords
The Customer is responsible for maintaining the confidentiality of his passwords, and he is responsible for all activities that occur using his passwords. Customer agrees not to share passwords, to allow anyone else access to passwords, or to do anything that could compromise the security of their passwords. The Customer agrees to notify Keus if there is any unauthorized use of his passwords on the keus-store.com website or if he is aware of any other breach of security with respect to the site keus-store.com .

15.2 – Use of the site; prohibitions
Subject to compliance with this Agreement, Keus grants to the Customer a limited, personal, revocable, non-transferable, non-sublicensable, non-exclusive license to access the Site and use the Content, information, text, images, graphics, interfaces, audio and video clips and any other material displayed on the Site (collectively, the “Content”), solely for its personal and non-commercial use. Customer may not copy, modify, reproduce, publicly display or otherwise perform, distribute or otherwise use the Content except as expressly set forth in this Agreement. Customer may not remove copyright or other proprietary notices from any Content. If it violates any term of this agreement, its authorization to use the Site and Content terminates automatically. Customer represents and warrants that it will not, and will not cause a third party to: (a) attempt to disable or circumvent the security mechanisms used by the Site or Content or otherwise attempt to gain unauthorized access authorized to any part of the Site or Content or other systems or networks connected to the Site or any server of Keus or its third party service providers, by hacking or any other illegal means; (b) access, acquire, copy or monitor any part of the Site or the Content; (c) use any device, software or routine to interrupt or interfere with or attempt to interrupt or interfere with the proper operation and operation of the Site or the use by any other person on the Site; (d) follow or seek to trace any information to any other person visiting the site; (e) use the Site or Content for, or in connection with, any unlawful purpose, solicit, facilitate, encourage, condone or incite any illegal activity, or otherwise prohibited by this Agreement or the laws, rules or regulations; regulations, or (f) copy, modify, create a derivative work, reverse engineer, decompile or attempt to extract the source code of any proprietary software used to provide, maintain, or otherwise apply to the Site or Content.

16. Guarantees

16.1 – Keus, at the Customer’s choice, undertakes either to reimburse the Customer for the price of the product or service, or to exchange the Customer’s product or service for an identical product depending on the available stocks, or to exchange a product with him for a product of quality and equivalent price depending on available stocks in case of delivery of a non-compliant product and in case of delivery of a product revealing a hidden defect.

16.2 – For any request of this type, the Customer must then contact the Customer Relations Department by email at : contact@keus-store.com.

16.3 – The guarantee will not play for apparent defects. The warranty will not cover products or services damaged during transport or misuse.

17. Third party sites; compensation

17.1 – Third party websites
The Site may contain links to third party sites that are not owned or controlled by Keus, including but not limited to Facebook, Twitter and Instagram (“Third Party Sites”). We provide these links solely as a convenience to the Customer. Keus does not review, endorse, or make any representations about such third party sites, businesses or individuals who own and / or operate, or any other information product, software or services made available by these third party sites or the results that can be obtained from their use. Customer must use common sense and judgment, and if it chooses to access third party sites linked to the Site, it does so entirely at its own risk, and is solely responsible for its business activities. the framework of these third-party sites. Its use of third party websites is subject to the terms of use and privacy policies located on third party sites which may be different from this Agreement or our Privacy Policy, including but not limited to passes these third-party sites and security policies and account user-generated content posting and acceptable usage policies.

17.2 – Compensation
Customer agrees to defend, indemnify and hold Keus harmless from and against all losses and all liabilities, damages, and / or claims (including, without limitation, attorney’s fees, fees and expenses) arising out of its breach of this Agreement or resulting from its use or misuse of the Site, Content or Products.

18. General provisions

18.1 – If any provision of these conditions is declared void or unenforceable by a competent court, it will be declared unwritten and will not invalidate the other stipulations.

18.2 – These terms and conditions of sale are permanently accessible at the following address : http://s680829346.onlinehome.fr/en/terms-conditions/ in a computer format allowing their printing and / or downloading, from so that the Customer can proceed with their reproduction or backup.

18.3 – These general terms and conditions are subject to French law as regards the substantive rules as well as the rules of form. Any dispute must be the subject of an attempt prior to amicable settlement.

18.4 – In the absence of amicable settlement, jurisdiction shall be assigned to the competent French courts, notwithstanding plurality of defendants or warranty claim.

18.5 – The information provided by the Website is valid between the parties. Items such as the time of receipt or issue, as well as the quality of the data received will prevail by priority as shown on the information systems of keus-store.com, or as authenticated by the procedures computerized of keus-store.com, except to provide the written proof and contrary by the Customer. The scope of the proof of the information delivered by the computer systems of keus-store.com is that which is granted to an original in the meaning of a paper written document, signed in a handwritten way.

19. Hosting

Host : 1&1